Shipping & Delivery Policy

Effective Date: 01 January 2026

This Shipping & Delivery Policy outlines the terms and conditions governing the transportation, shipment, and delivery of goods handled by Safe Express Packers and Movers. By booking our relocation or logistics services, you agree to the terms described below.

1. Service Coverage

We provide domestic relocation and transportation services across various cities in India, including household shifting, office relocation, vehicle transport, and commercial goods movement. Service availability may vary depending on location and accessibility.

2. Estimated Delivery Timelines

Delivery timelines are estimated based on distance, type of goods, route conditions, and operational factors. Typical transit times may range from 1 to 10 days depending on the destination city.

Please note that delivery dates are approximate and not guaranteed unless explicitly stated in writing.

3. Factors Affecting Delivery

  • Weather conditions and natural disasters
  • Traffic congestion and road closures
  • Government regulations or border checks
  • Strikes, lockdowns, or unforeseen disruptions
  • Remote or restricted delivery locations

4. Customer Responsibilities at Delivery

  • Ensure presence at delivery location
  • Provide clear access for unloading
  • Arrange lift permissions if required
  • Clear pending payment before delivery (if applicable)

5. Failed or Delayed Delivery

If delivery cannot be completed due to customer unavailability or restricted access, additional storage or re-attempt charges may apply.

6. Partial Delivery

In certain cases, goods may arrive in multiple consignments due to route optimization or vehicle allocation. This does not constitute incomplete service.

7. Inspection at Delivery

Customers are required to inspect goods at the time of delivery. Any visible damage must be noted immediately in writing before signing delivery documents.

8. Risk and Liability

Risk of goods transfers to the customer upon successful delivery. The Company’s liability is limited to declared value and agreed insurance terms.

9. Force Majeure

The Company shall not be liable for delays or non-performance due to events beyond reasonable control including natural calamities, riots, government restrictions, or accidents.

10. Modification of Policy

We reserve the right to update this Shipping & Delivery Policy at any time without prior notice. Continued use of our services constitutes acceptance of revised terms.

11. Contact Information

Safe Express Packers and Movers
Phone: +91 7374913113
Email: info@safeexpresspm.com
Website: www.safeexpresspm.com

By booking our services, you acknowledge that you have read and agreed to this Shipping & Delivery Policy.

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